Legal

Privacy Policy

Effective Date: May 24, 2026

Governing Jurisdiction: Delaware, United States

Website: https://neuromous.com

Neuromous (“Neuromous”, “we”, “our”, or “us”) provides an autonomous AI workforce platform that enables users to deploy, manage, and operate AI agents capable of interacting with third-party tools, systems, and services. This Privacy Policy explains how we collect, use, store, process, disclose, and protect information when you access or use Neuromous services, websites, APIs, integrations, dashboards, and related infrastructure (collectively, the “Services”).
By using the Services, you agree to this Privacy Policy.

1. Information We Collect

1.1 Account Information

When you create an account, we may collect:

  • Name
  • Email address
  • Company or organization name
  • Hashed password
  • Billing information
  • Subscription details
  • Account preferences

1.2 Usage and Technical Information

We may automatically collect:

  • IP address
  • Browser and device information
  • Operating system
  • Session activity
  • Usage logs
  • API usage metadata
  • Error reports and diagnostics
  • Performance analytics

1.3 Organization Data

Neuromous processes information you submit or connect through the Services, including:

  • Prompts and instructions
  • Agent configurations
  • Uploaded files and documents
  • API requests
  • Connected third-party service data
  • Generated outputs and logs
  • Automation histories and execution records

You retain ownership of your data.

1.4 Third-Party Integrations

When you connect external services to Neuromous, we may process information made available through those integrations.

Examples include:

  • Google Workspace
  • Slack
  • GitHub
  • Stripe
  • Notion
  • CRMs and databases
  • Communication and productivity platforms

You are responsible for authorizing and managing those integrations.

2. How We Use Information

We use information to:

  • Provide and operate the Services
  • Authenticate users and secure accounts
  • Execute agent tasks
  • Process payments and subscriptions
  • Monitor performance and reliability
  • Detect abuse, fraud, or unauthorized access
  • Improve platform functionality
  • Provide customer support
  • Enforce our Terms of Service
  • Comply with legal obligations

3. AI Processing and Autonomous Execution

Neuromous enables AI agents to autonomously process instructions and perform actions across connected systems.

You acknowledge and agree that:

  • AI agents may process business and operational data
  • Agents may interact with third-party services without real-time human review if configured that way
  • AI-generated outputs may be inaccurate, incomplete, or unintended
  • You are responsible for reviewing configurations and permissions assigned to agents

Neuromous does not guarantee the correctness or reliability of AI-generated outputs or automated actions.

4. AI Training and Model Usage

Neuromous does not sell your private business data.

Neuromous may use anonymized and aggregated platform usage data for:

  • Platform improvement
  • Performance optimization
  • Security and abuse prevention
  • System analytics
  • Internal research and development

Neuromous does not intentionally use private customer workspace data to train public AI foundation models unless explicitly authorized by the user.

5. Data Sharing

We may share information with:

5.1 Infrastructure and Service Providers

Including providers that assist with:

  • Cloud hosting
  • Authentication
  • Analytics
  • Payment processing
  • AI inference infrastructure
  • Error monitoring
  • Email delivery

These providers are authorized to process information only as necessary to support the Services.

5.2 Legal Compliance

We may disclose information if necessary to:

  • Comply with legal obligations
  • Respond to lawful requests
  • Protect platform security
  • Prevent fraud or abuse
  • Enforce our legal rights or Terms

5.3 Business Transfers

If Neuromous undergoes a merger, acquisition, financing, restructuring, or asset sale, user information may be transferred as part of that transaction.

6. Data Retention

We retain information for as long as reasonably necessary to:

  • Operate the Services
  • Maintain system integrity and logs
  • Resolve disputes
  • Enforce agreements
  • Comply with legal obligations

We may delete inactive accounts or unused data at our discretion.

Backups and archived logs may persist temporarily after deletion.

7. Security

We implement commercially reasonable technical and organizational safeguards designed to protect data against:

  • Unauthorized access
  • Loss or destruction
  • Misuse
  • Disclosure
  • Alteration

However:

No internet-based system is completely secure

You are responsible for securing your own credentials and connected accounts

Neuromous cannot guarantee absolute security

8. International Data Transfers

Neuromous may process and store data in multiple countries, including the United States.

By using the Services, you consent to cross-border data transfers where legally permitted.

9. User Rights

Depending on applicable law, you may have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion
  • Export your data
  • Object to certain processing activities
  • Withdraw consent where applicable

Requests may be submitted to: privacy@neuromous.com

We may require identity verification before processing requests.

10. Enterprise and Organization Accounts

If you use Neuromous through an organization or employer:

  • Workspace administrators may access and manage associated data
  • The organization may control account settings and permissions
  • Neuromous may act as a processor on behalf of the organization

Your organization may have additional policies governing your use of the Services.

11. Cookies and Tracking Technologies

Neuromous may use cookies and similar technologies to:

  • Maintain sessions
  • Improve usability
  • Analyze traffic and performance
  • Remember preferences
  • Enhance security

You may manage cookies through browser settings, though some features may not function properly if disabled.

12. Children’s Privacy

The Services are not intended for individuals under 18 years of age.

Neuromous does not knowingly collect personal information from children.

13. Third-Party Services

Neuromous may contain links or integrations with third-party platforms.

We are not responsible for:

  • Third-party privacy practices
  • External websites or services
  • Data handling by connected providers

You should review third-party privacy policies independently.

14. Changes to This Privacy Policy

We may modify this Privacy Policy periodically.

Updated versions become effective upon posting.

Continued use of the Services after updates constitutes acceptance of the revised policy.

15. Contact Information

For privacy-related inquiries:

  • Website: https://neuromous.com
  • Email: support@neuromous.com